Client Support


By clicking on this Client Support link anywhere in our public site, our clients can access their accounts through either NetXInvestor or Orion Advisor Technology client portals or mobile apps.  You are able to check your accounts at any time from anywhere and view your positions, account value, transaction history, and much more.  For a discussion of the differences between these two client portals and which may be best for you, please contact your Benjamin F. Edwards advisor.

If you have any questions or are having trouble accessing your accounts, you can contact us directly.
Internal Phone: 1198
External Phone: (314) 480-1198
Toll Free Phone: (855) 989-4357

Hours of Operation:
Monday – Friday: 7 am to 5 pm CST
Saturday: 8 am to 1 pm CST

When using email, you should not include any highly secure information like your ID or Password, Social Security Number or Account Numbers.