Jessica Grove

With more than 10 years in the financial services industry, I strive to deliver strategic insight, operational excellence, and client‑focused solutions. Throughout my career, I have supported organizations through periods of growth, regulatory change, and digital transformation—consistently strengthening business performance through a commitment to high‑quality execution.

Some of my strengths include client relationship management, strong organization and communication skills and process optimization. I have collaborated with cross‑functional teams to streamline workflows, enhance compliance readiness, and improve service delivery for both institutional and individual clients. With my solutions‑oriented mindset, my goal is to understand what’s important to you and deliver customer service above expectations.

Driven by a passion for continuous improvement, I remain committed to advancing industry knowledge, mentoring colleagues, and contributing to initiatives that elevate organizational performance and client trust. I have developed a client first mindset and a dedication to serving clients with confidence.

Born and raised in Gladwin, I graduated from Central Michigan University with a Bachelor of Science degree in Business Administration. Outside of the office, I enjoy spending time my husband, Kyle and my son, Philip. We enjoy keeping busy with home improvement projects and watching Philip participate in all of his football games, wrestling and track meets. Summer is my favorite season. I also love turtles, the beach, and books.